7ze Terms and Conditions
Please read all rules carefully before using this platform. By registering and starting to play on 7ze, you are considered to have fully accepted these terms.
Table of Contents
- 1. General Provisions
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Account Termination
- 12. Dispute Resolution
General Provisions
7ze (hereinafter referred to as the "Platform", "we" or "us") is an online betting and casino service provider. These terms and conditions apply to the 7ze website and all services offered under it.
These terms constitute a binding legal agreement between you and 7ze. By accessing the platform, registering, or using any service, you voluntarily and fully agree to be bound by these terms.
We reserve the right to change, amend or update these terms at any time without notice. Updated terms take effect as soon as they are published on the platform. It is the user's own responsibility to review this page regularly.
1.1 Types of Services
7ze provides the following services:
- Sports Betting — placing bets on cricket, football, kabaddi and other sports
- Live Casino — games played live with professional dealers
- Slots and Arcade Games — games from various providers
- Fishing Games and instant win games
1.2 Legal Obligations
It is the responsibility of every person using this platform to be aware of and comply with the applicable laws in their own area. Users in areas where online gambling or betting is prohibited or regulated should not use this platform.
Eligibility and Registration
2.1 Age Requirement
The minimum age to register and use services on 7ze is 21 (twenty-one) years. No person under the age of 21 may open an account or use any service on this platform. At the time of registration, the user must confirm that they are 21 years of age or older.
2.2 Identity Verification
7ze reserves the right to verify a user's identity at any time. The following documents may be required for identity verification:
- Copy of National Identity Card (NID) or passport
- Proof of ownership of a Mobile Financial Service (bKash / Nagad / Rocket) account
- Proof of address (if required)
Withdrawal facilities may be temporarily suspended until verification is complete.
2.3 Registration Terms
All information provided at the time of registration must be true, accurate and complete. Providing false information may result in account termination, and in such cases any remaining balance may be forfeited. Each person may only create one account.
Account Management
3.1 Login Security
The user is required to keep their account login details (username and password) completely confidential. Sharing this information with any third party is prohibited. If unauthorized access to the account is suspected, our support team must be notified immediately.
3.2 Account Ownership
Each account is for the personal use of the registered person only. Transferring, selling, renting or allowing another person to operate the account is strictly prohibited. If the same person operates multiple accounts, all accounts will be terminated.
3.3 Account Inactivity
If no transactions have occurred on an account for 12 (twelve) months or more, the account will be considered inactive. A maintenance fee may be applied to inactive accounts.
Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount on 7ze is ৳200 (two hundred taka) per method. Accepted deposit methods are:
- bKash — Mobile Financial Service
- Nagad — Mobile Financial Service
- Rocket — Mobile Financial Service
The user must use a Mobile Financial account registered in their own name. Deposits from third-party accounts are not accepted.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800 (eight hundred taka). The standard processing time for withdrawals is 10 to 45 minutes. Withdrawals will always be sent to the user's own registered Mobile Financial account.
4.3 Withdrawal Verification
7ze reserves the right to verify identity before processing a withdrawal for security reasons. Withdrawals may be temporarily suspended in cases of suspected fraud or suspicious transactions. All withdrawal requests are processed after verification.
Bonuses and Promotions
5.1 Welcome Bonus
New members are eligible to receive a 150% bonus of up to ৳15,000 on their first deposit. The following conditions must be met to receive this bonus:
- A minimum deposit of ৳200 must be made before claiming the bonus
- A 15x wagering requirement must be met on the total of the bonus amount and the original deposit
- The wagering must be completed within the specified time from the date the bonus is received
- The bonus may only be used for placing bets on eligible games
5.2 Bonus Restrictions
The following activities may result in bonus cancellation and account suspension:
- Claiming bonuses using multiple accounts
- Strategic betting with the intent to circumvent bonus terms
- Taking advantage of bonuses in coordination with third parties
5.3 Other Promotions
The VIP program, weekly cashback and other promotions have their own specific terms and conditions. The applicable terms will be stated in detail on each offer page. 7ze reserves the right to change or cancel any promotion at any time.
Betting and Gaming Rules
6.1 General Betting Rules
Once a bet is confirmed, it cannot be changed or cancelled. 7ze reserves the right to cancel bets that were incorrectly accepted due to system errors or technical issues. Bets that go live before a match or event has started will be settled according to the rules of the relevant category.
6.2 Game Results
Casino game results are determined by a Random Number Generator (RNG), which is impartial and systematic. The results recorded on the game provider's server will be considered final.
6.3 Cancelled Matches and Events
If a sports event is cancelled, postponed or incomplete, the related bets will be settled according to the applicable rules. In general, the original bet amount is refunded in the case of a cancelled event.
Prohibited Activities
The following activities are strictly prohibited on this platform:
7.1 Fraud and Deception
- Creating an account using false identity or information
- Using stolen or unauthorized payment information
- Depositing or withdrawing funds through fraudulent means
- Misuse of chargebacks or payment disputes
7.2 Technical Abuse
- Exploiting software bugs or technical errors
- Betting using automated bots or scripts
- Attempting to breach the platform's security systems
- Using a VPN or proxy to bypass geographic restrictions
7.3 Money Laundering
7ze complies with international anti-money laundering regulations. If suspicious financial transactions are detected, the account will be suspended immediately and the relevant authorities may be notified.
Responsible Gaming
7ze is committed to responsible gambling. We believe gambling should be a form of entertainment, not a solution to financial problems.
8.1 Self-Control Tools
Users can set the following limits for themselves:
- Daily, weekly or monthly deposit limits
- Session time limits
- Temporary or permanent self-exclusion
8.2 Support
If you are experiencing gambling addiction or financial difficulties, please notify our support team immediately. Our 24/7 live chat support team provides assistance in Bengali. For more information, visit our responsible gaming page.
Privacy and Data Protection
7ze places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure.
9.1 Data Collection
We collect names, contact information, identity documents and transaction details for the purpose of registration and service delivery. This information is used for legitimate purposes and is not sold to third parties.
9.2 Data Sharing
User information is not shared with third parties except in cases of legal obligation, fraud investigation or requests from regulatory authorities. For the full details of our privacy policy, please visit the privacy policy page.
Limitation of Liability
10.1 Technical Issues
7ze will not be held responsible for losses caused by server errors, internet disconnection, or any other technical issues. However, in cases of transactions affected by proven technical faults, 7ze will make efforts to provide a fair resolution.
10.2 Third-Party Services
7ze is not directly responsible for issues with game providers, payment processors, or other third-party services. In such cases, we will contact the relevant provider and make efforts to find a resolution.
10.3 User Responsibility
It is the user's own responsibility to ensure the security of their device and internet connection. 7ze will not be held responsible for any loss arising from the use of an insecure connection or device.
Account Termination
11.1 Closure by User
Any user may request to close their account at any time. Eligible balances should be withdrawn before the account is closed. After closure, user data will be retained for the period required under applicable law.
11.2 Termination by 7ze
7ze may temporarily or permanently terminate any account for the following reasons:
- Violation of any provision of these Terms and Conditions
- Evidence of fraud or deception
- Operating multiple accounts
- Providing false information about age
- Creating a financial security risk
Prior to termination, the user will be given an opportunity to withdraw their earned and wagering-free balance without just cause. However, in cases of serious violations of the Terms and Conditions, the balance may be forfeited.
Dispute Resolution
12.1 Complaint Submission Process
If you have a dispute or complaint, please first contact our support team. Complaints can be submitted via 24/7 live chat or by email at ([email protected]).
12.2 Resolution Timeframe
Upon receipt of a complaint, our team will begin an investigation and make efforts to provide a resolution as soon as possible. Complex matters may require additional time to resolve.
12.3 Final Decision
In disputes relating to game results and transactions, the game provider's server logs and the platform's transaction records will be considered as final evidence. The decision of 7ze's authority is final and binding.
This platform is intended for users aged 21 and above only. Gambling is a risky activity and may lead to addiction. If you are experiencing difficulties, please contact us for support or visit our Responsible Gaming page.