7ze Privacy Policy

Introduction and Scope

7ze ("we", "our", "platform") is an online betting and casino service provider that serves users in Bangladesh. This Privacy Policy ("Policy") explains what personal information 7ze collects, why it is collected, how that information is used, and what rights you have over your information.

By using the website https://7ze.lat to register an account or complete a transaction, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

Information We Collect

7ze may collect information from you in various ways. The categories of information collected are listed below:

2.1 Information You Provide Directly

Information you provide yourself when registering an account or using our services:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Documents required for identity verification (such as national ID card or passport details)
• Payment information — such as bKash, Nagad or Rocket account numbers
• Messages and communication details provided via live chat or email

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system information
• Date, time and duration of visit
• The page you arrived from (referrer URL)
• Navigation patterns and click activity within the site

2.3 Cookies and Tracking Technologies

7ze uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience and ensure the site functions properly. You can disable cookies by changing your browser settings, though this may limit some features of the site.

Purpose of Data Use

7ze uses the information collected about you for the following purposes:

3.1 Account Management and Identity Verification

Your provided information is needed to create, manage and secure your account. In line with international regulatory standards, we follow a Know Your Customer (KYC) process, which includes verifying identity and age.

3.2 Processing Financial Transactions

Your payment information is used to process deposit and withdrawal requests via bKash, Nagad and Rocket. A record of each transaction is kept for the purpose of financial security and fraud prevention.

3.3 Providing Customer Support

Our 24/7 live chat support team may use your account information to respond to any issues or enquiries you have. This ensures you receive fast and effective assistance.

3.4 Security and Fraud Prevention

We analyse your data to detect and prevent unauthorised access, cyberattacks, money laundering and other fraudulent activities.

3.5 Compliance with Legal Obligations

Your information may be retained and, where necessary, shared with relevant authorities to comply with applicable laws, regulations and regulatory directives.

3.6 Service Improvement

We use aggregated anonymised data to analyse usage patterns and improve the site's design, features and functionality.

Data Retention and Security

4.1 Data Retention Period

7ze retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes and enforce agreements.

4.2 Data Security Measures

7ze has implemented the following technical and administrative measures to protect your information:

• SSL Encryption: All data transmitted on the site is encrypted using SSL (Secure Sockets Layer) technology.
• Access Controls: Only authorised staff may access your information.
• Secure Servers: Our databases are protected by industry-standard security protocols.
• Regular Audits: Regular system reviews are conducted to identify potential security vulnerabilities.
• Two-Factor Authentication: An option to add an extra layer of security to your account.

However, no method of transmitting or storing information over the internet is completely secure. We make every effort, but cannot guarantee complete protection against unauthorised access.

Sharing Information with Third Parties

7ze does not sell, rent or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad and Rocket receive the information necessary to complete transactions.
• Technology Service Providers: Trusted organisations engaged for hosting, analytics or technical support.
• Legal Authorities: To meet legal demands from valid court orders, investigative agencies or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition or asset transfer — the terms of this Policy will remain unchanged.

We have data protection agreements in place with all third parties with whom information is shared, ensuring your information is used appropriately.

Your Rights

As a 7ze user, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to know what information we hold about you. Contact our support team to request a detailed copy of your information.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

6.4 Right to Restrict Processing

In some cases you may request that processing of your information be limited, particularly when there is a dispute about the accuracy of the information.

6.5 Right to Withdraw from Marketing Communications

You may request to stop receiving promotional emails or marketing messages at any time. Service-related communications necessary for the provision of services will continue after such a request.

Protection of Minors' Data

7ze strictly provides services only to those aged 21 or above. We do not knowingly collect or process the personal information of anyone under the age of 21.

If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the associated account. If you suspect that a minor is using our services, please contact us immediately.

Cookie Policy

7ze uses the following types of cookies:

• Essential Cookies: Essential for the basic functionality of the site. Disabling these will prevent the site from working properly.
• Functionality Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to analyse site usage and improve performance.
• Security Cookies: Used for fraud prevention and account protection.

You can manage cookies through your browser settings. Most browsers offer the option to reject cookies or to be alerted when a cookie is being set.

International Data Transfers

7ze uses global technology infrastructure, so your information may be processed and stored on servers located outside Bangladesh. Regardless of where information is stored, the protection standards described in this Privacy Policy will apply.

When transferring data to third countries, we ensure that the receiving country or organisation provides adequate data protection.

Third-Party Links and Services

Our site may have connections to third-party payment services such as bKash, Nagad and Rocket. These services have their own privacy policies and 7ze is not responsible for the data processing practices of these external services.

We recommend that you read the privacy policies of these services before using them.

Changes to This Policy

7ze may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email address or through a notice on the site.

Continued use of the site after any changes will be considered acceptance of the new policy. We recommend visiting this page regularly to stay informed about updates.

Contact Us

If you have any questions, concerns or requests to exercise your rights regarding this Privacy Policy, please contact us in the following ways:

Your privacy is very important to us. We are committed to ensuring that your information at 7ze is always handled securely and with respect. Visit our Terms and Conditions and FAQ pages to learn more.