7ze's Commitment to Safe and Responsible
Gaming
7ze believes that entertainment is enjoyable only when it is controlled and enjoyed with awareness. Our responsible gaming tools keep you protected.
Why Is Responsible Gaming Important?
Online betting and casino gaming is a popular form of entertainment, but it is also an activity that carries risk. 7ze always wants every one of our users to enjoy betting in a safe, aware, and controlled way. Responsible gaming is not only about managing money — it is also about maintaining your mental health, family relationships, and the balance of your daily life.
At 7ze, responsible gaming is not just a policy — it is part of our core values. We provide various tools and support to keep every player protected. Our goal is to make sure entertainment never turns into a problem.
Remember, betting is always for entertainment. Never place a bet to recover losses or as a way to solve financial problems. Never play with your savings or money borrowed from others.
What We Do to Protect You
Set Deposit Limits
Set the maximum amount you can deposit each day, each week, or each month yourself. Once a limit is set it takes effect immediately, and can only be increased after a specific waiting period.
Deposit ControlTime-Out
If you feel you are spending too much time playing, take a temporary break from your account for 24 hours up to 6 weeks. During this time, placing bets or making deposits is not possible.
Temporary BreakSelf-Exclusion
If you need a longer break, choose self-exclusion. Your account can be closed for a minimum of 6 months or permanently. Once it is active, we will also prevent any attempts to open a new account.
Long-Term ProtectionBetting History and Tracking
View your complete betting and withdrawal history at any time. How long you played, how much you deposited and withdrew — this information keeps you aware of your own gaming habits.
Transparency24/7 Support Team
Worried about a gambling problem? Our Bengali-speaking support team is available 24 hours a day, 7 days a week via live chat. Assistance is provided with full confidentiality.
Round-the-Clock SupportMinor Protection
7ze is for people aged 21 and above only. Age is verified at registration. We recommend using parental control software on your device to protect minors in the family.
Age ProtectionSigns of Problem Gambling
If you or someone close to you shows any of the signs below, seek help right away. Recognising a problem early makes it easier to resolve.
- A tendency to keep betting more and more to cover losses.
- Being unable to stop playing, or feeling restless when you do stop.
- Hiding your betting habits from family or friends.
- Taking on debt or spending savings in order to bet.
- Spending too much time gaming while neglecting work, family, or studies.
- Turning to gaming to relieve stress or anxiety.
- Being unable to stop after a loss while thinking "I'll win next time."
If You Think There Is a Problem, Act Now
Identifying a problem early makes it easier to solve. Follow the steps below.
Assess Yourself
Go through the warning signs above and check them against your own behaviour. Keep track of how much time and money you spend on gaming.
Set Limits
Activate a deposit limit or time-out from your account settings. This is the quickest step you can take.
Get Support
Contact our team via live chat or email. Your privacy is fully guaranteed.
Take a Break if Needed
Activate self-exclusion. You can keep your account closed for as long as you need.
7ze's Responsible Gaming Policy
Age Verification and 21+ Policy
7ze is for people aged 21 and above only. We follow an age verification process at registration. If we find that a minor is using an account, that account will be closed immediately and the deposited funds will be returned. If you have children or teenagers in your household, we recommend installing parental control software on your device.
How Deposit Limits Work
The minimum deposit at 7ze is ৳200. However, you can set a daily, weekly, or monthly deposit limit at your own convenience. Once a limit is reduced it takes effect immediately. To increase a limit, you must wait a set period of time — this is to prevent impulsive overspending.
Time-Out and Self-Exclusion
A time-out can be taken from 24 hours up to 6 weeks. During this time, logging in to your account, placing bets, or making deposits is completely disabled. Self-exclusion is longer-term — from a minimum of 6 months up to permanently. During self-exclusion, we will not send you any promotional emails or notifications.
Support and Contact
Contact us for any questions or assistance related to responsible gaming. Our Bengali-speaking support team is available via live chat 24 hours a day, 7 days a week. You can also reach us by email: [email protected]
Remember — asking for help takes courage. Our team is ready to assist you with complete confidentiality.
Safe Gaming Tips
- Play for entertainment, not as a source of income.
- Set a budget in advance and do not go beyond that limit.
- Do not try to chase losses if you lose.
- Avoid betting while under the influence of alcohol or when under stress.
- Take regular breaks — do not play for long stretches at a time.
- Maintain your relationships with family and friends.
- Keep a balance between gaming and other leisure activities and hobbies.
Questions About Responsible Gaming
Ready to Learn More or Get Support?
Visit our various pages or speak directly with our team via live chat.